Category A assistance measures provide individuals and families with personal hardship and distress assistance following an eligible natural disaster.

Individuals may receive government assistance to help alleviate personal hardship or distress as a direct result of a natural disaster depending on their circumstances. Relief measures provided are not to be regarded as compensation and are not provided as a substitute to insurance.

A Category A measure is one of the following forms of emergency assistance to individuals:

  • 5.2.1 a) emergency food, clothing or temporary accommodation;

  • 5.2.1 b) repair or replacement of essential items of furniture and personal effects;

  • 5.2.1 c) essential repairs to housing, including temporary repairs and repairs necessary to restore housing to a habitable condition;

  • 5.2.1 d) demolition or rebuilding to restore housing to a habitable condition;

  • 5.2.1 e) removal of debris from residential properties to make them safe and habitable;

  • 5.2.1 f) extraordinary counter disaster operations;

  • 5.2.1 g) personal and financial counselling;

  • 5.2.1 h) extraordinary costs associated with the delivery of any of the above forms of assistance.

To enquire about assistance for individuals and families, and communities in general, contact Territory Families on (08) 8999 2908. 

In some instances, where the impact of the disaster is severe, Centrelink may also provide assistance on behalf of the Commonwealth.

For Current Events please refer to the information provided under the name of the event.